What services do Cornerstone Home Care Services provide?
- Customized care plans
- Non-medical care, personal care services
- Household Services
- Short and Long term care
- Work in coordination with patient's doctor
Is someone available to help at any time?
Yes, for those unusual times when you feel you have an emergency, rest assured. We are on call 24 hours a day, 7 days a week. We have developed an after-hours service to always be available for our clients.
How are caregivers selected and what if I don't like my caregiver?
Once a Cornerstone Home Care Services representative visits and discusses your treatment plan, we will set up a time for a caregiver to meet you and receive training in your home. Once you are comfortable with the caregiver, they can begin working in your home. If there is ever a problem, please don't hesitate to call us and we will do everything we can to make it right.
Will I have the same caregiver all the time? What happens if my caregiver is sick or on vacation?
Yes, we will make every effort to send the same caregiver, but we can’t guarantee it will always happen. If we need to send a new caregiver, we will make sure you are a good match and are comfortable with the new caregiver.
Do you provide live in care?
No, but we can work out a schedule to best cover your in-home care needs.
Do you care for clients in assisted living facilities?
Yes, but it must be approved situations and under the appropriate conditions. If this is your situation, we will be happy to review your needs and find the best solution possible.
Do you perform criminal background checks on caregivers prior to hiring?
Yes, all employees are screened through a comprehensive background check which includes criminal history clearance, criminal sexual conduct checks, past employment and personal references and verification of certification and/or licensure.
What are your privacy policies?
We follow HIPPA privacy guidelines in the same manner as your doctor's office.
Do you accept Medicare/Medicaid, insurance?
We accept medical coverage from various payer sources, including Medicare, Medicaid, and Private Insurance. Contact us to see if you qualify for a payer source that you may not be familiar with.
